A Honeywell smart thermostat is a great way to optimize how you use your HVAC system. But like any utility, you might sometimes run across a problem. With a digital display, Honeywell smart thermostats can display an error code that professional technicians can use to figure out what's going on. Here are some of the most known error codes you might see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You can receive this error code in the event that your home’s Wi-Fi connection did not provide an IP address for the thermostat to connect to. This can occur if a router doesn't execute the Dynamic Host Configuration Protocol, or DHCP. This function automatically supplies the necessary IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by verifying that your router has enabled DHCP. Assuming it does, you might also need to power cycle the router and complete the initial setup process again with your thermostat. This should ensure the DHCP is sent and connects to the smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 occurs if the password for accessing your home’s Wi-Fi router was incorrect. After this error code has appeared for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to resolve error e02 is verify you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Thermostat Error 40
Error code 40 can pop up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most commonly, this happens when the compressor isn’t working despite being instructed to. But this error code can also surface if power is shut off from the outdoor unit for an extended period of time. A “High Pressure Fault” error, induced by obstructed airflow, can display this error code. And finally, you could experience error code 40 if there’s a problem with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you turn the thermostat off and on again and error code 40 reappears, it's time to get in touch with an experienced technician.
Error Code e43 for Honeywell Thermostats
If the Honeywell thermostat presents error code e43, it is failing to communicate with the router, and by extension the Wi-Fi. This might happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for about 30 seconds. The thermostat may also be disconnected if you have recently switched the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Error Code e1
Thermostats employ sensors to detect the temperature outdoors and indoors. If a sensor fails, you might see error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can replace the sensor and restart the thermostat, which should take care of error code e1.
Error Code 11n for Honeywell Thermostats
Error code 11n may appear if the thermostat is failing to connect to a heating or cooling unit. This might mean that the equipment itself is defective and unable to maintain a connection to the thermostat. This can happen when the wiring is defective or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can employ a voltmeter to determine if there’s a faulty electrical connection. If the wiring on your type of HVAC system is bad, the technician can replace it. When the thermostat itself is the issue, it should probably be replaced.
Error Code e2 for Honeywell Thermostats
If you see error code e2 pop up on your Honeywell smart thermostat, it might mean a few different things. In some cases, one of the sensors that detects the temperature isn’t functioning properly. In other instances, it means the router was disconnected from the outlet before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code stems from sensor failure, a technician can troubleshoot and swap out the impacted sensor. Any time the problem originates from disconnected power, all you'll need to do is see to it that the router stays on throughout the setup process.