The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can raise and lower temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it without help or call a HVAC professional like Covington Air Systems. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate electricity, Nest says you might have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t switch on or turns off and on repeatedly in a short period of time.

You might think something is wrong with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat first. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat professional including one from Covington Air Systems can support you. We can pinpoint the malfunction and put in a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the opportunity to keep an eye on settings while you’re on the go. It’s a time-consuming experience when yours won’t run properly, but our heating and cooling specialists at Covington Air Systems can take care of the problem fast.

If you’re going through odd heating and cooling behavior with your new Nest, call us at (770) 462-5319 to schedule your appointment today.